ChamberMaster or MemberZone Online Training
Training is essential to your success in implementing the ChamberMaster/MemberZone solution. Our goal is to provide you and your staff with the skills needed to maximize the potential of the software to acquire members, retain and engage members and do more with less time. A customized online training allows you to select the sessions that best suit the needs of your staff. Sessions are exclusive to your staff, and allow for interaction with the instructor.
- Cost: $485 for a block of two hours, $1210 for a block of five hours, or $2420 for a block of 10 hours (must be scheduled during regular business hours, Central or Eastern Time Zone).
- If you are interested in purchasing paid training, please contact the Training Team for more information.
You may choose a combination of any of the training sessions below to customize your online training experience. The instructor will discuss the agenda with you and customize to suit your needs.
New to ChamberMaster/MemberZone? Need a refresher on how to use your database? Are you a Chamber Exec or Association President with a desire to understand the resources available in your software? Hear highlights of the various modules. Learn the tools available for getting assistance with your software. Receive step-by-step instructions to ensure your browser software has proper selections for optimal operation.
Session Length: 1 1/2 Hours
This session provides an understanding of the initial setup of your ChamberMaster/MemberZone software. In this session, participants will learn how to configure/customize the software for your Chamber or Association use. Attendees will be shown how to update association information, add or change staff logins and passwords. A "must-attend" for administrators of ChamberMaster/MemberZone.
Session Length: 2 Hours
Recommended Prerequisites: Overview of the ChamberMaster/MemberZone Software
The ChamberMaster/MemberZone Membership Management module makes it easy for you to acquire and retain members. In this session, participants will learn how to create membership packages and the online application form, create new members, drop members and manage existing members. Included are tips & tricks on managing prospects, retaining members and using member management reports. A "must-attend" for all office staff.
Session Length: 4 hours
Recommended Prerequisites:
- Overview of the ChamberMaster/MemberZone Software
- ChamberMaster/MemberZone Administrator Training
Your organization can save time and work more efficiently by using the Groups & Communication functions in the ChamberMaster/MemberZone software. In this session, participants will learn how to send emails and letters, search communication history, use the correspondence editor, create email templates, use mail merge features, send attachments, create groups and use them in the database, MIC and on the website.
Session Length: 2 hours
Recommended Prerequisites: Overview of the ChamberMaster/MemberZone Software
Sending communication via email and letters may be simplified by creating self-defined groups in the Groups module. In this session participants will learn how to create groups (both via the groups module and via reports), manage group participation and fees, manage group opt-ins/opt outs, and how to use the groups in the MIC on your web-site.
Session Length: 2 hours
Recommended Prerequisites:
- Overview of the ChamberMaster/MemberZone Software
- ChamberMaster/MemberZone Managing Groups
ChamberMaster/MemberZone provides multiple options for touch-points with your members. Reminders, Push Notifications, Smart Text, News Releases and Blogs. In this session, participants will learn how to take advantage of these alternate communication methods.
Session Length: 2 hours
Recommended Prerequisites:
- Overview of the ChamberMaster/MemberZone Software
- ChamberMaster/MemberZone Managing Communications & Groups.
Successful events allow you to engage and retain your members, and even acquire new members. In this session, participants will learn the steps to setup events, manage registrations, invite attendees, and promote on the Chamber webpage.
Session Length: 3 ½ hours
Recommended Prerequisites:
- Overview of ChamberMaster/MemberZone Software
- ManagingGroups & Communications
Benefits you can offer your membership, beyond a listing in your active directory, are opportunities to share job postings, hot deals, member to member deals (Plus Edition), market space ads (Pro Edition), and banner ads (Premier Edition). In this session participants will learn how to initially setup these opportunities, promote these opportunities to members, and manage the opportunities.
Session Length: 2 hours
Recommended Prerequisites:
- Overview of the ChamberMaster/MemberZone Software
- ChamberMaster/MemberZone Member Management
The Staff App is the mobile companion for ChamberMaster /MemberZone users that provides real-time membership information no matter where you are. The Staff App helps make your member visits more substantive and meaningful – you can see at a glance if they’re signed up for your upcoming event or when you last sent leads their way. In this session participants will learn how to use the staff app to manage their members, representatives, groups & events.
Session Length: 1 ½ hours
Recommended Prerequisites: Overview of the ChamberMaster/MemberZone Software
The Member Information Center (MIC) is an internal website just for your members. It gives them the ability to manage a variety of member activities. In this session, participants will learn how to setup and customize the MIC, manage representative access, and understand how members may benefit from the MIC.
Course Length: 1 1/2 hours
Recommended Prerequisites: Overview of the ChamberMaster/MemberZone Software
ChamberMaster/MemberZone allows you to quickly create and publish custom web forms and surveys. Features include an intuitive interface which allows you to select from a variety of form fields. (Available with Pro Edition of the software.) In this session, participants will learn how to create forms, share forms and analyze results.
Session Length: 1 hour
Recommended Prerequisites: Overview of the ChamberMaster/MemberZone Software
Project/Task Manager can help you manage and track projects by allowing you to assign tasks to staff members, monitor the project’s progress, and keep an eye on deadlines. In this session, participants will learn how to create and use project templates and manage tasks. NOTE: Currently, this tool is in the beta stage and
is available with Pro version.
Course Length: 2 hours
Recommended Prerequisites:
- Overview of the ChamberMaster/MemberZone Software,
- ChamberMaster/MemberZone Member Management
- ChamberMaster/MemberZone Event Management
ChamberMaster/MemberZone provides an integrated billing solution to allow you to manage accounts receivable for your memberships and events. In this session, participants will learn the basics of settings up billing, as well as the day to day activities to manage billing including invoicing, managing credits/refund/write-offs and journal entries.
Course Length: 3 hours
Recommended Prerequisites:
- Overview of the ChamberMaster/MemberZone Software
- ChamberMaster/MemberZone Administrator Training